Fallout 76 May Have Misled Consumers, Admits Bethesda's Parent Company
There seems to be no end when it comes to the absolute deluge of bad Fallout 76 news. The latest development involves Bethesda's parent company, ZeniMax, admitting that they "are likely to have misled certain Australian consumers about their rights to a refund when they experienced faults with their Fallout 76 game."
This comes from a statement from the Australian Competition and Consumer Commission acting on behalf of Australian Fallout 76 players, who attempted to get refunds after Fallout 76 famously bombed. As you may remember, bugs, controversy, and some serious lag saw players demanding refunds in droves. Many players, according to the ACCC, were turned down and never got their refunds. Because the ACCC defined the problems involving Fallout 76 a "major failure," this entitled Australian customers to a refund, in accordance with Australian Consumer Law.
Since the ACCC stepped in, ZeniMax has agreed to contact certain players and offer their money back. This offer comes long, long after it was demanded, but better late than never, right?
Is Fallout 1st a major failure?
Fallout 76 has drawn more ire, and maybe more demands of refunds, lately thanks to another major failure: Fallout 1st. This subscription service has flopped just has hard as the original, buggy launch of the game. Premium, paid features like private servers and unlimited storage have been malfunctioning significantly. These are functions that players have been asking for from the start, and now they are hidden behind an insanely expensive paywall: $12.99 a month or $100 for the year. All you get for that money is some glitchy features.
Not only that: you get a target on your back.
Fallout 1st subscribers have experienced some bullying from non-paying players who are angry about the subscription service. When using the exclusive emotes and skins, players have found that angry mobs might descend upon them. It's yet another reason to opt out of the subscription, unfortunately for Bethesda.
Will they be forced to hand out refunds for the "major failures" of Fallout 76, too? We'll have to see.